How chauffeur-as-directed works.
The chauffeur is dedicated to you for the booked time block. They wait at each stop, follow your timing, and adjust to changes throughout the day.
You give your chauffeur the day's plan at the start of service, written or verbal, and they handle the rest. Schedule changes, additional stops, restaurant reservations, all of it gets coordinated as you go.
Most clients communicate directly with the chauffeur for the day's logistics. For more complex itineraries, dispatch can pre-load the route and provide written confirmation of timing and stops.
Billing accumulates from the chauffeur's departure from the garage to their return, what's known as garage-to-garage time. The minimum booking is 2 hours, with 15-minute increments after that. Wait time during stops counts toward your booking, but is what you're paying for, not an extra charge.