I.
Make a reservation
Book a new trip online, by phone, or by email. Real-time availability and pricing through our connected reservation system.
Reserve a RideA dedicated account experience for managing reservations, billing, and saved preferences is in development.
In the meantime, our 24/7 concierge handles everything the portal will eventually do — reservations, account details, billing questions, modifications, and traveler preferences. Nothing about your service experience changes; the portal will simply put more of it in your hands directly.
In the Meantime
For anything you would have done in the portal, one of these paths gets it done today.
A Look Ahead
When the client portal launches, the experience you have today through our concierge will be available at your fingertips — without replacing the human relationship that defines NLS.
Every past trip, easily searchable. Repeat any prior booking with a click.
Frequent locations, vehicle preferences, and special requests remembered across bookings.
Day-of chauffeur location and ETA visible in the portal during active trips.
Adjust upcoming bookings — time, location, vehicle — without calling.
Invoices, receipts, and payment history available for download anytime.
Update contact information, payment methods, and notification preferences directly.
24 hours a day, 7 days a week — the same human team you'll work with once the portal launches.