What's the difference between a corporate account and just booking individual trips?

Individual trip booking treats each transfer as a discrete transaction with separate billing, separate authorization, and a different chauffeur each time. A corporate account creates an ongoing relationship: dedicated account manager, consolidated monthly billing, custom reporting, NDA on file, COIs available, integration with corporate travel platforms, and authorized booker permissions for executive assistants and travel managers.

What's the typical onboarding timeline for a corporate account?

Most corporate accounts are active within 3 to 5 business days. The process involves an initial conversation about your travel patterns and requirements, NLS provides standard documentation (NDA, COI, vendor profile, W-9), your procurement team reviews and approves, authorized bookers and travelers are designated, and a test booking validates the workflow end-to-end.

Are there account minimums?

No formal volume minimum. Corporate accounts are typically established when an organization expects to book 10 or more transfers per year, but accounts with lower volume remain in good standing. The benefits of an account (consolidated billing, dedicated contact, NDAs) become more valuable as booking volume increases, but the account itself does not require a minimum.

What documentation do I need to provide?

NLS provides our standard documentation: W-9, COI sample, master service agreement, NDA (we use ours, or we sign yours), insurance summary, references, and answers to vendor questionnaires. Your procurement team's standard vendor onboarding process applies. Most procurement workflows complete in 2 business days once paperwork is exchanged.

Can multiple subsidiaries or departments share an account?

Yes. Most corporate accounts include multiple departments, business units, or subsidiaries under a single master account. Custom GL coding, department-specific reporting, and per-traveler tracking allow for clean internal allocation while maintaining consolidated billing at the master level.

What's the cancellation policy on corporate accounts?

Standard corporate cancellation terms apply: cancellations within 24 hours of pickup may incur a fee. However, account terms can be customized at setup based on your booking patterns. Extended cancellation windows, group cancellation provisions, and volume-based flexibility are all negotiable.

How does payment work?

Most corporate accounts use net-30 monthly invoicing with payment via ACH after a relationship has been established. Net-30 accounts may require an additional application with business references. Credit card payment is available with a small processing fee. Payment terms are documented in your master service agreement.

What happens if a booking is canceled or modified?

Cancellations and modifications are handled through your authorized bookers via email or your dedicated account contact. Standard cancellation terms apply unless customized at account setup. Modifications (time changes, vehicle upgrades, additional stops) are typically accommodated without rebooking.

Corporate Accounts · Business Travel Programs

For organizations whose senior people travel regularly, individual trip bookings stop making sense at some point. Repeated COI requests. Repeated NDA exchanges. Repeated approvals from procurement. A direct corporate account replaces all of that with a single ongoing relationship.

NLS corporate accounts are designed for in-house procurement and travel teams. We've worked through many vendor onboarding workflows over 37 years and we know what your procurement team needs. W-9, COI, NDA, master service agreement, vendor profile. All standard, all available within 24 to 48 hours of request.

The benefits to your organization compound over time. Consolidated monthly billing simplifies finance. Custom GL coding aligns with your accounting structure. Authorized booker permissions let executive assistants and travel managers book on behalf of designated travelers. Quarterly account reviews identify patterns, address concerns, and surface opportunities.

And the operational benefit is simple: your travelers are recognized at every touchpoint. Their preferences are remembered. Their typical chauffeurs are assigned when possible. Things that take effort the first time become automatic over time.

Integration with corporate travel platforms.

NLS supports integration with the corporate travel platforms your finance and travel teams already use:

SAP Concur for direct expense management with custom GL coding.
Custom GL structures for department, project code, traveler, or cost-center breakdowns.
Consolidated monthly invoicing with full line-item detail in any format your finance team prefers.
Travel manager portals where designated bookers manage travelers across the company.
Custom approval workflows for pre-trip authorization, spend caps, and traveler-specific rules.

For accounts using less-common platforms or custom internal systems, our team works with your IT and finance leads to design integrations that match your workflow. We've built integrations with everything from major ERP systems to bespoke internal expense tools.

Begin account setup.

Schedule a 30-minute call with our corporate accounts team. We'll walk through your travel patterns, billing requirements, and any platform integrations needed.

Corporate accounts, built for procurement.

Beyond individual bookings.

What every account includes.

Dedicated account manager

Consolidated billing

Custom GL coding

COIs on demand

NDA-bound staff

Authorized bookers

30-min early arrival

Quarterly reviews

What your procurement team gets.

Integration with corporate travel platforms.

How accounts are established.

Initial conversation

Documentation exchange

Authorized bookers and travelers

Test booking and reporting review

Account active

Common questions.

Begin account setup.