Travel Agents
For travel agents, concierges, and hospitality professionals coordinating client trips. Includes commission structure, exclusive rates, and dedicated agent portal access.
Travel Agent Program
Begin the Conversation
NLS is a family-operated company in its 37th year. When you call our concierge, you reach a human, typically within a ring or two. When you email reservations, a real member of our team responds quickly. We don't route inquiries through bots, and we don't make you wait.
Three Direct Lines
For most inquiries, one of these three channels is the right path. Calls are answered 24 hours a day. Emails are typically responded to within an hour during business hours, and the same business day otherwise.
Available · Always
+1 (650) 364-0118For reservations, urgent itinerary changes, traveling clients, and anything time-sensitive. A real human, every call.
Response · Same Day
reservations@nlstrans.comFor trip planning, multi-stop itineraries, group coordination, and quotes that don't require a real-time conversation.
Apply · Online
View Account SetupFor travel managers and procurement teams establishing centralized billing, multi-traveler accounts, and SAP Concur integration.
Specialized Inquiries
For inquiries that don't fit the three primary channels above, we maintain dedicated paths to the right team.
For travel agents, concierges, and hospitality professionals coordinating client trips. Includes commission structure, exclusive rates, and dedicated agent portal access.
Travel Agent ProgramFor journalists, editors, and media professionals. Press kit and executive comment available on request. We respond promptly during business hours.
media@nlstrans.comFor chauffeur applicants, dispatch and operations roles, and corporate openings. We hire fewer than 2% of applicants. The bar is high, the work matters.
careers@nlstrans.comFor accommodations, ADA-accessible vehicle requests, and accessibility feedback on our website or services. We respond within one business day.
accessibility@nlstrans.comFor data access requests, deletion requests, and other matters under the California Consumer Privacy Act (CCPA) and similar regulations.
privacy@nlstrans.comBefore You Write
Booking, billing, vehicles, chauffeurs, cancellation. Most common questions live in our FAQ. Often faster than waiting for a reply.
General Form
For general inquiries, partnership questions, or anything that doesn't fit one of the channels above, the form below routes to our concierge team. For reservations, please use the phone or email channels above, they're substantially faster.
All fields with * are required.
Please try again in a moment, or reach us directly at +1 (650) 364-0118 or reservations@nlstrans.com. We'll respond personally.
Industry Affiliations
NLS is an active member of the trade associations and tourism boards that define professional standards for chauffeured ground transportation in California and nationally.
California Regulatory Compliance
NLS Transportation operates as a fully licensed Transportation Charter Party Carrier under the California Public Utilities Commission. CPUC TCP 12895
Whether you're booking your first transfer or managing a long-running corporate account, we're a call, email, or click away.