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24/7 Concierge · Since 1989 · CPUC TCP 12895

Three Direct Lines

The fastest ways to reach us.

For most inquiries, one of these three channels is the right path. Calls are answered 24 hours a day. Emails are typically responded to within an hour during business hours, and the same business day otherwise.

I.

24/7 Concierge

Available · Always

+1 (650) 364-0118

For reservations, urgent itinerary changes, traveling clients, and anything time-sensitive. A real human, every call.

II.

Reservations Email

Response · Same Day

reservations@nlstrans.com

For trip planning, multi-stop itineraries, group coordination, and quotes that don't require a real-time conversation.

III.

Corporate Accounts

Apply · Online

View Account Setup

For travel managers and procurement teams establishing centralized billing, multi-traveler accounts, and SAP Concur integration.

Specialized Inquiries

The right line for the right question.

For inquiries that don't fit the three primary channels above, we maintain dedicated paths to the right team.

Partnerships & Press

i.

Travel Agents

For travel agents, concierges, and hospitality professionals coordinating client trips. Includes commission structure, exclusive rates, and dedicated agent portal access.

Travel Agent Program
ii.

Media & Press

For journalists, editors, and media professionals. Press kit and executive comment available on request. We respond promptly during business hours.

media@nlstrans.com

People, Privacy & Access

iii.

Careers

For chauffeur applicants, dispatch and operations roles, and corporate openings. We hire fewer than 2% of applicants. The bar is high, the work matters.

careers@nlstrans.com
iv.

Accessibility

For accommodations, ADA-accessible vehicle requests, and accessibility feedback on our website or services. We respond within one business day.

accessibility@nlstrans.com
v.

Privacy & Data Requests

For data access requests, deletion requests, and other matters under the California Consumer Privacy Act (CCPA) and similar regulations.

privacy@nlstrans.com

Before You Write

Your question may already be answered.

Booking, billing, vehicles, chauffeurs, cancellation. Most common questions live in our FAQ. Often faster than waiting for a reply.

Browse FAQ

General Form

If your inquiry doesn't fit elsewhere.

For general inquiries, partnership questions, or anything that doesn't fit one of the channels above, the form below routes to our concierge team. For reservations, please use the phone or email channels above, they're substantially faster.

Send a message

All fields with are required.

Optional. We'll only call if it's faster than email.
Share details about your inquiry. Dates, route, group size, anything relevant.

By submitting this form, you agree to our Privacy Policy. We respond personally — no auto-responders.

Industry Affiliations

Member of the industry's standard-setting bodies.

NLS is an active member of the trade associations and tourism boards that define professional standards for chauffeured ground transportation in California and nationally.

National Limousine Association 2026 Member
National Limousine Association
Greater California Livery Association
Greater California Livery Association
Meeting Professionals International
Meeting Professionals International
Visit California Partner
Visit California Partner

California Regulatory Compliance

NLS Transportation operates as a fully licensed Transportation Charter Party Carrier under the California Public Utilities Commission. CPUC TCP 12895

Reach NLS.

Whether you're booking your first transfer or managing a long-running corporate account, we're a call, email, or click away.