NLS Header — Dark Edition (Refined)
24/7 Concierge · Since 1989 · CPUC TCP 12895

Why NLS

Built on hospitality, built to last.

For 37 years, NLS Transportation has been family-operated, family-staffed, and family-defended. We are the rare chauffeured service that has never been a gig platform, never been a marketplace, never sold itself to private equity.

We hire deliberately. We train comprehensively. We pay competitively. And we promote from within — most of our senior dispatchers and concierge staff started behind the wheel. That continuity is why our clients stay with us for decades, and why our chauffeurs do too.

If you take pride in your craft, in your appearance, and in being the kind of professional that other professionals notice — read on.

The NLS Difference

What makes this different.

NLS isn't a rideshare. We're not a gig platform. And we're not a 50-driver shop run out of a back office. Here's what working at NLS actually looks like.

I.

A Career, Not a Gig

NLS chauffeurs and dispatchers stay for years — most for over a decade. We invest in our people because retention is how we deliver consistency to clients.

II.

Trained, Not Just Licensed

80+ hours of initial training, 36 hours of annual recertification. Defensive driving, hospitality, First Aid/CPR, NDA discretion, counter-surveillance — all built into the curriculum.

III.

Family-Operated, Personally Run

The owners are on-site. Decisions get made by people who know your name. Promotions come from inside the company. And feedback travels in both directions.

IV.

A Brand That Carries Weight

Wearing the NLS uniform means something. Our clients are the kind of executives, families, and corporate accounts that recognize and remember the people who deliver service well.

< 2%
Chauffeur Hire Rate
Selectivity drives quality
80+
Initial Training Hours
Plus 36 hours annual
$10M
Liability Coverage

Open Roles

Currently hiring.

If you don't see your role here but believe NLS is where you should build your career, send your resume anyway — we maintain an active pipeline for future opportunities.

Role I. Full-Time Now Hiring

Professional Chauffeur

Premium chauffeured transportation for executive, corporate, and high-profile clientele. The face of NLS to every client we serve.

Locations San Francisco Bay Area
Los Angeles County

Responsibilities

  • Provide premium chauffeured service for executive, corporate, and event clientele
  • Maintain immaculate vehicle presentation, with pre-trip and post-trip inspections on every assignment
  • Communicate proactively with dispatch and clients, anticipating needs without being asked
  • Adhere to NLS standards including 15- to 30-minute early arrival on every reservation
  • Maintain absolute confidentiality and discretion in all client interactions

Qualifications

  • Minimum 3 years professional driving experience
  • Clean driving record (MVR review required)
  • Valid California Class C license
  • Successful background check, drug screening, and reference verification
  • Excellent verbal communication skills
  • Flexible availability including evenings and weekends
  • Smartphone proficiency for dispatch and navigation systems
Role II. Full-Time Now Hiring

Dispatcher / Concierge

The operational backbone of NLS. Coordinate live rides, support clients on the 24/7 concierge line, and keep the network running.

Locations San Francisco Bay Area
Los Angeles County

Responsibilities

  • Manage live ride dispatch — chauffeur assignments, vehicle routing, and real-time monitoring
  • Answer the 24/7 concierge line with a 45-second average response time
  • Coordinate flight tracking and FBO meet-and-greet logistics
  • Support corporate account holders with bookings, modifications, and special requests
  • Coordinate with affiliate network for international and out-of-region service

Qualifications

  • Excellent verbal and written communication skills
  • Calm demeanor under pressure; multitasking strength
  • Strong customer service orientation; hospitality background a plus
  • Familiarity with reservation/dispatch software (training provided)
  • Knowledge of Bay Area or LA County geography preferred
  • Willingness to work shifts including overnights and weekends
  • NDA-bound discretion required
Role III. Full-Time Now Hiring

Corporate Account Manager

Manage and grow NLS's corporate, financial services, and luxury hospitality clientele. Represent NLS to the procurement teams, executive assistants, and travel managers who book on behalf of high-standard organizations.

Location San Francisco Bay Area

Responsibilities

  • Manage existing corporate account portfolio — renewals, expansions, program optimization
  • Develop new corporate accounts in technology, financial services, and luxury hospitality
  • Coordinate with corporate procurement on RFPs, COIs, vendor questionnaires, and travel programs
  • Partner with concierge and dispatch teams to deliver flawless service to flagship accounts
  • Represent NLS at industry events, association meetings, and client visits

Qualifications

  • 5+ years B2B account management experience, preferably in luxury hospitality or premium services
  • Bachelor's degree in business, hospitality, marketing, or related field preferred
  • Demonstrated track record of growing existing accounts and developing new business
  • Excellent presentation and contract negotiation skills
  • Familiarity with corporate travel programs and procurement processes
  • Strong technology fluency (CRM, Excel, expense management platforms)
  • Willingness to travel within California and occasionally beyond
Role IV. · Evergreen

Future Opportunities

If your background fits NLS but the right role isn't currently posted, send us your resume anyway. We grow steadily, and we'd rather know who you are now than have to start from scratch when the right role opens. Operations, fleet management, marketing, finance, executive support — we keep all serious candidates on file.

Send Your Resume

The Hiring Process

How we hire.

Five stages, designed to be thorough but respectful of your time. From application to first day, the median timeline is 3 to 5 weeks for chauffeur roles and 4 to 6 weeks for operations and corporate roles.

I.

Application & Resume Review

Send your resume and a brief note explaining what draws you to NLS to careers@nlstrans.com. We respond to every serious application within 5 business days.

II.

Initial Phone Screen

A 20- to 30-minute conversation with our hiring team to discuss your background, what you're looking for, and how your experience maps to the role. This is also when we answer your questions about NLS.

III.

In-Person Interview & Assessment

Meet with the hiring manager and at least one senior team member at our Bay Area or LA office. For chauffeur candidates, this includes a driving assessment and vehicle walkthrough. For operations roles, a scenario-based discussion of how you'd handle real situations.

IV.

References, Background & MVR

Three professional references contacted. Background check, drug screening, and Motor Vehicle Record review (for chauffeur roles). All conducted via accredited third-party providers.

V.

Offer & Onboarding

Written offer with full compensation and benefits detail. New hires begin with a structured onboarding program: chauffeurs complete the 80+ hour NLS training curriculum before being assigned solo reservations. Operations and corporate hires complete a 4- to 6-week onboarding rotation.

Benefits & Compensation

What we offer.

Competitive compensation across every role, paired with the kind of stability and culture that's increasingly rare in the transportation industry.

Health & Wellness

  • Medical, dental, and vision coverage for full-time employees
  • Employee assistance program (EAP)
  • Paid time off and sick leave per California law
  • Workers' compensation coverage

Career Growth

  • 80+ hours of initial paid training
  • 36 hours of annual paid recertification
  • Internal promotion track from chauffeur to dispatch, lead, and management roles
  • Tuition assistance considered for relevant continuing education

Compensation Structure

  • Competitive base compensation for every role
  • Gratuities for chauffeur roles (industry-leading client base)
  • Performance-based bonuses for operations roles
  • Commission structure for corporate sales roles

Schedule & Flexibility

  • Full-time and part-time positions available
  • Predictable scheduling with advance notice
  • Multiple shift options across our 24/7 operation
  • Flexible accommodation for chauffeur owner-operators (where applicable)

Culture & Stability

  • Family-operated since 1989 — no private equity, no acquisitions
  • Average chauffeur tenure exceeds the industry standard
  • Senior leadership accessible — most senior staff started behind the wheel
  • The NLS standard — NDA-backed, discretion-first culture

Equipment & Tools

  • Modern fleet: vehicles less than 3 years old
  • Professional uniforms provided
  • Industry-leading dispatch and reservation technology
  • Smartphone allowance or company device for active-duty roles

In Their Words

When I started at NLS, I'd been in this industry for over a decade. What surprised me wasn't the standards — every premium chauffeur company has standards. What surprised me was that NLS actually lived them. The owners know my name. Dispatch backs me up. The training was real. I've stayed eight years for a reason.

Senior NLS Chauffeur · 8 Years with NLS

Ready to apply?

Send your resume and a brief note about why NLS interests you. We respond to every serious application, typically within 5 business days. For active openings, the fastest path forward is a focused, well-written cover note.